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FAQ

🌼 How do I order? 

We have now streamlined our order process! Simply use this page to complete your request and pay all in one go. This is for both customers with flowers ready to send, or to book in for a wedding or occasion. You can get in touch with us if you need any help with it, but please read the FAQ here first. We have a page dedicated to information on sending us your flowers.

🌼 How do I send my flowers to you?

Check out this page for info

🌼 How many flowers should I send?

As all flowers differ in shape and size, its really difficult to say exactly so we suggest filling a shoebox size box (as per the instructions) for something like an initials package with an add on piece like a paperweight (the most common type of order). You can have a look at my portfolio to see if anything matches the kind of flowers you will have. 

🌼Can I drop flowers to you by hand?

Yes, you can bring them by hand, if you lived close enough (we are in HP16) Monday to Friday only. Please message to arrange this.

🌼 Do I need to book in advance?

I am currently taking bookings as far in advance as 18 months. 2021 and 22 is filling up fast particularly so do book in as soon as you can if you are looking for wedding flower preservation. I reserve a certain amount of space per month for memorial flower preservation.

🌼 Do you need a deposit for advance bookings?

Yes we take 50% for any bookings more than 4 weeks away. For flowers coming to us within 4 weeks or less, payment is required up front. Enter the code DEPOSIT at checkout for deposit bookings.

 

🌼 How long will it take to complete my order? 

Due to the nature of working with flowers and resin, I am unable to give an accurate time scale. Please allow up to 12 weeks as guidance.

🌼Are there any flowers you cant use?
Every flower has its own history and of course are each made differently by Mother Nature herself. Flowers are dried before going in the resin so some can be more challenging than others. Fleshy flowers such as Lillies, Tulips and Orchids for example tend to be quite temperamental but I’m always happy to try. If they are especially sentimental do let us know first as they can sometimes be left out of they cant be preserved. Berries aren't the best thing to preserve but again I can always try them, most turn dark but still look pretty. Wax flowers sometimes close up completely during the drying process but again are still lovely. 

🌼What if I am getting married abroad and want to bring flowers home for preserving?
You have about 5 days to send most flowers before they start to go, I recommend trimming the stems and placing in water, and ideally keep them cool until you fly home. Or you can always allocate a family member to bring them home for you. Flat pack a box in your suitcase before you fly out and after the wedding trim them down to transport them home. Even a large lunchbox would prevent them getting squashed in a hold bag! There is the alternative of hanging them to dry while you enjoy the rest of your stay! Hang upside down in small bunches in a dry place.  

🌼Can you provide flowers?
Yes, provided they are in season/ I have some already dried!

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